‘It’s been tough’: Federal civil servants lament 4 years of issues with Phoenix pay system

Approximately 100 people gathered in downtown Edmonton Wednesday to voice their continued concerns over the Phoenix pay system.

The federal government brought in the system four years ago for all employees and it continues to be plagued with issues.

Shawn Follett works for Indigenous Services Canada and said the last few years have been frustrating.

“Financially it’s been pretty tough at times. A few sleepless nights. Probably a lot of sleepless nights. Not quite sure how to pay some bills,” he said.

Follett was being underpaid thousands of dollars at one point then was overpaid and now is not sure what will happen next.

“Waiting for that shoe to drop, that they’re going to come to me and not pay me or send me a bill for $6,000 or $7,000,” he said.

“Tears have been shed. It’s been tough.”

David Won works with Immigration, Refugees and Citizenship Canada and endured several months without pay in the summer of 2016 because of the Phoenix issues.

“Trying to pay rent, I had to borrow money from friends and my parents to make ends meet,” he said.

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