Mum forced to move days before Christmas after leak causes gaping hole in roof

A vulnerable family will spend Christmas Day in a temporary flat after a leak left them with a gaping hole in their roof.

The special day will be different this year after the damage has made their home inhabitable.

Tiffany Seal, 27, who cares full time for her elderly mother, initially feared the family wouldn't be re-housed so close to Christmas.

But they were offered a flat by Town and County Housing while repairs are carried out, reports KentLive.

The mum-of-two say her children and other had been sofa-surfing since the incident and were worried they wouldn't have a normal Christmas.

A broken pipe led to mains water running through the house and now the sitting room is ruined.

There has also been no electricity in the home due to the incident.

She said: “The timing couldn’t be worse with Christmas and Tier 4 restrictions.

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“My six year old son came out of hospital on Thursday following an operation so he’s also vulnerable at the moment and he doesn’t understand what’s going on.

“We had to leave the property very quickly when it started leaking which was hard for him to understand.

“Hopefully I can give my children some form of Christmas but obviously anything they sort will only be temporary. It’s a nightmare.”

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The family were moved to temporary accommodation where they'll spend Christmas.

A spokesman for Town & Country Housing told KentLive: "Tiffany and her family suffered a fairly drastic leak, which has made their home uninhabitable. With Christmas just round the corner, we recognise that this is terrible timing for them.

"They are a tenant of ours, so we wanted to find an alternative place for them as swiftly as possible.

“I am pleased to report that they are now settled in a flat in Tunbridge Wells and will stay there until their home has been fully repaired.

"We are so sorry that this has happened, and will be dropping off a little Christmas gift of food vouchers later this week.

"We have also paid their moving costs and a contribution towards their gas and electricity meters.”

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